Returns & Exchanges
At Daily Elements, we prioritize the freshness and safety of our products; while we cannot accept returns on perishable food items, we are committed to providing a full refund or replacement if your order arrives damaged or incomplete.
Return Process
- 1.Inspect Your Delivery
Carefully check your package upon arrival to ensure all food items are sealed and the packaging is intact within 48 hours of receipt.
- 2.Contact Our Support Team
If you experience any issues, email us at [email protected] with your order number and a clear photo of the damaged product or shipping label.
- 3.Review and Approval
Our quality assurance team will review your claim within 3 business days to verify the damage and approve your request for a refund or reshipment.
- 4.Receive Your Resolution
Once approved, a replacement will be dispatched immediately, or a refund will be issued to your original payment method, appearing on your statement within 5-10 days.